FAQs

What is yess?

yess is an app designed to help the LGBTQIA community find non-discriminatory service providers. Whether it’s a wedding or 50th birthday, we will help users to plan the perfect event, using businesses that love providing services to people of all walks of life.

Why did we create yess?

The idea for yess was devised in December 2017 by our founder Jill. She wanted to create an app to help people in the gay community to find non-discriminatory service providers. yess is short for yes-services. We’re helping businesses show their love for providing services to people of all walks of life with no prejudice.

How does it work for service providers?

The yess app is completely free for businesses to register, add their information, prices, images, even video, and contact details. Any person using the app that gets in contact with your business will be highly qualified and have a real intent to purchase from you, as they have already seen your profile, including reviews.

Only when somebody chooses to call or contact your business will we charge a cost per enquiry. This is a one-off charge, which you won’t pay again regardless of any subsequent business you arrange with that customer.

Is it effective?

We strategically only ever select 3 of each business type per suburb, because we want to minimise competition within the app and to keep enquiries and conversions coming through.

We also offer an immediate cancellation policy at any time, because if you are not completely satisfied, you can cancel with no fees and no fuss.

Why do I pay per lead, not per job?

We have no control what happens to the enquiry beyond your business receiving a call or contact from the prospect. Our job is to find your business hot qualified enquiries, the rest is up to you and your team.

How many people will see my listing?

While actual numbers vary, yess is getting new users to download the FREE app every single day via an extensive ongoing marketing campaign. We understand that the more users available that are looking to arrange their events with your services and products the more conversions for everybody.

Do I pay every time someone views my listing?

No, you do not pay anything at all to be on the app, or when people are looking at your business page and details. You will only pay a small cost when users of the app wants to contact you for more information or to engage your services.

Why would the LGBTQIA community use the yess app?

yess is an app designed to help the LGBTQIA community find non-discriminatory service providers. Whether it’s a wedding or 50th birthday, we will help users to plan the perfect event, using businesses that love providing services to people of all walks of life.

Why is it fair to be paying a commision for leads?

yess doesn’t charge any fees for business to be listed or customers to be registered on it’s platform. All our operations, including ongoing tech and marketing services are paid for by commissions for enquiries.

Why should I compete with other business just like mine?

The yess app only allows up to 3 of the same business category types to register per suburb, because we want to give everybody a higher chance of winning the work.

I am concerned that I will get and pay for enquiries from people just wanting prices but not get any work?

Your business can advertise it’s pricing on your information page, to qualify enquiries and avoid people calling to just get pricing information.

How do I know that enquiries will convert to paid work?

Yess cannot guarantee what happens after an enquiry is made, because this is where the business takes over, responds and takes care of the client.

However, what we can say is that conversions are always higher in the cost per enquiry model, because people on the app have already viewed your business profile and have real intent to purchase your services.

Will I be locked in to any contract?

You are not locked into any contract period, because if you are not completely satisfied you can cancel at anytime at no cost or fuss.

How do I know if people are real?

All users that download the yess app go through a registration process that validates them, because we want to make sure that real people and opportunities are presented to you.

What happens when somebody clicks on the call button but doesn’t get through to me, will I be charged for this?

yess will send you the customers details after they attempt to contact your business, because we don’t want you to miss out on any opportunities. You will still be charged the standard cost per enquiry fee.

Ready to register?